977bet Privacy Policy

This Privacy Policy describes how 977bet ("977bet", "we", "us", "our") collects, uses, stores, and protects the personal information of players who register and use the 977bet platform at https://977bet.live. We are committed to handling your personal data with transparency, care, and respect.

By creating an account on 977bet or by continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not register or continue using 977bet.

This policy applies to all personal data collected through the 977bet website, mobile app, customer support channels, and any other interaction you have with the 977bet platform. It does not apply to third-party websites or services that may be linked from 977bet.

977bet collects only the personal data that is necessary to operate your account, process transactions, and comply with our legal obligations. The categories of data we collect include:

977bet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

977bet collects your personal data through several channels, all of which are clearly associated with your use of the platform:

• Account Registration: When you sign up for a 977bet account, you provide your name, mobile number, and date of birth directly.
• Deposits and Withdrawals: When you make a payment via bKash, Nagad, or Rocket, your mobile banking account details are recorded as part of the transaction.
• Identity Verification: If 977bet requests KYC documents, you upload them directly through the platform or via our support team.
• Gameplay Activity: Your betting history, game sessions, and account activity are automatically recorded as you use the 977bet platform.
• Customer Support: When you contact 977bet support via live chat or email, the content of those communications is stored.
• Cookies and Technical Tracking: 977bet uses cookies and similar technologies to collect technical data about your device and browsing behaviour on the platform. See Section 6 for full details.

977bet uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy. The main purposes for which 977bet uses your data are:

• Account Management: To create, maintain, and secure your 977bet account, including verifying your identity and age.
• Payment Processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
• Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and abuse of the 977bet platform.
• Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Platform Improvement: To analyse how players use 977bet and make improvements to the platform's performance, design, and game offering.
• Legal Compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
• Promotions and Communications: To send you information about 977bet promotions and offers that you have opted into. You can opt out at any time.

977bet processes your data on the legal bases of contractual necessity (to fulfil our obligations to you as a player), legitimate interests (to operate and improve the platform securely), and legal obligation (to comply with applicable laws).

977bet does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose:

• Payment Processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity Verification Providers: If 977bet uses a third-party KYC service to verify your identity, your verification documents may be shared with that provider under strict confidentiality agreements.
• Fraud Prevention Services: 977bet may share technical data (such as IP addresses and device fingerprints) with fraud detection services to protect the platform and its players.
• Legal and Regulatory Authorities: 977bet will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by law or valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of 977bet's business, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

977bet uses cookies and similar tracking technologies to improve your experience on the platform, keep your session secure, and understand how players use the site. A cookie is a small text file stored on your device when you visit 977bet.

• Essential Cookies: Required for the 977bet platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as your preferred language and display settings, so you don't have to set them every time you visit 977bet.
• Analytics Cookies: Help 977bet understand how players navigate the platform — which pages are visited most, where players spend time, and where issues occur. This data is aggregated and anonymised.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 977bet platform. 977bet does not use third-party advertising cookies.

977bet retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. Specific retention periods include:

• Account Data: Retained for the duration of your account and for 5 years after account closure, in line with standard financial record-keeping requirements.
• Transaction Records: Retained for 7 years after each transaction to comply with anti-money laundering regulations.
• Identity Verification Documents: Retained for 5 years after account closure or the date of verification, whichever is later.
• Support Communications: Retained for 2 years after the resolution of each support interaction.
• Technical and Log Data: Retained for up to 12 months for security and fraud prevention purposes.

When your data is no longer required, 977bet will securely delete or anonymise it. You may request early deletion of your data subject to our legal retention obligations — see Section 9 for your rights.

977bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 977bet platform.
• Encrypted storage of sensitive data, including payment details and identity documents.
• Role-based access controls ensuring only authorised 977bet staff can access player data.
• Regular security audits and penetration testing of the 977bet platform.
• Two-factor authentication options available for player accounts.
• Continuous monitoring for suspicious activity and potential data breaches.

While 977bet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

As a 977bet player, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team at [email protected]:

977bet will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

977bet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All players are required to confirm they are 18 or older at the point of registration, and 977bet reserves the right to request age verification documents at any time.

If 977bet discovers that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and return any deposited funds to the payment source. If you believe a minor has registered on 977bet, please contact us immediately at [email protected].

977bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised date at the top.

For significant changes that materially affect how we use your personal data, 977bet will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of 977bet after any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 977bet handles your personal data, please get in touch with our support team. We're available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly from your 977bet account dashboard.
• Data Rights Requests: Email [email protected] with the subject line "Data Rights Request" and we will respond within 30 days.

For questions about responsible gaming tools or self-exclusion, please visit our Responsible Gaming page. For questions about account rules and betting terms, please visit our Terms and Conditions page.